Last updated: October 3, 2026

This Privacy Policy explains how eTaxMall (“we”, “us”) collects, uses and protects personal information when you visit etaxmall.com or place an order with us.

Information we collect

  • Order information: name, billing and shipping address, email address and phone number you provide at checkout.
  • Payment information: payments are processed by PayPal. We never see or store your full card or bank account number.
  • Account information: if you create an account, your login email and order history.
  • Technical information: IP address, browser type and pages visited, collected through cookies and server logs.

How we use your information

  • To process, ship and support your orders, including sending order and shipping updates.
  • To respond to questions, returns and refund requests.
  • To prevent fraud and keep our website secure.
  • To improve our website and product selection.

We do not sell or rent your personal information.

Who we share it with

We share information only with service providers who help us run the store: our payment processor (PayPal), shipping carriers that deliver your order, and our website hosting provider. We may also disclose information if required by law.

Cookies

We use cookies that are necessary for the shopping cart, checkout and account login to work. You can block or delete cookies in your browser settings, but parts of the store may stop working.

Data retention & security

We keep order records for as long as needed for accounting and legal requirements. Our website uses HTTPS (TLS encryption) for all pages, and access to customer data is limited to staff who need it to fulfil orders.

Your choices & rights

You can request a copy of, correction of, or deletion of your personal information at any time by emailing [email protected]. Depending on where you live (for example, California), you may have additional privacy rights; we will honor verified requests as required by law.

Children

Our store is not directed to children under 13, and we do not knowingly collect their personal information.

Changes

We may update this policy from time to time. The “Last updated” date above shows when it was last changed.

Contact us

eTaxMall
100 Congress Ave, Suite 2000, Austin, TX 78701, United States
Phone: +1 (888) 316-0982
Email: [email protected]
Hours: Monday–Friday, 9:00 AM – 5:00 PM CT